1. VALUE ADDED TAX (VAT)
A value-added tax (VAT), known in some countries as a goods and services tax.
We list all of our products without VAT. Our customers are spread all over the world and therefore in countries with different VAT. This means that your VAT is calculated at the checkout. For shipping in Europe you pay the normal VAT of your country, for international shipping you pay your VAT via the import tax or nothing at all. We don’t earn anything from VAT.
To support and to show our love for the Cardano eco-system, we switched to ADA Payments only.
We ship all of our products with DHL GO GREEN. That means, that with every parcel send, DHL is supporting sustainnable projects. Read more
We’re shipping based on weight worldwide
For shipping to the United States we’re using a combined sevice of transglobalexpress and USPS.
For express delivery we partnered with DHL EXPRESS.
3.1 Shipping in Europe
In Europe, shipping takes an average of 5-10 business days. .
3.2 Shipping in the United States of America
Shipping in the USA takes an average of 5-21 Business days. Most of the parcels arrive after 10 Business days.
3.3 Shipping International
Our shipping-location is based in Germany. Therefore parcels shipped to countries/shipping zones like: Australia, New Zealand, South America, South-East-Asia can, in the worst case, take up to two months. That is not usual but can happen.
We experiencing an average shipping-time of 10 – 60 business days.
If you don’t want to wait that long we’ve added an Express Option.
Do you need help by finding the best shipping-methods or are you afraid that your item could get lost? Please open a support ticket on Discord here and we are happy to help you.